Payment and Cancellation Policies

for TCEA Professional Development

Payment Policy
TCEA accepts American Express, VISA, MasterCard, checks and school Purchase Orders (PO) for payment. Purchase Orders must include the following information: registrants’ names, a breakdown of all events covered by the Purchase Order, a dollar amount for each item, and a total amount for the Purchase Order. Payments or purchase orders must be received before attending an event.

Changes/Transfers to Registration
Changes and transfers to your registration may be made by e-mailing tceaoffice@tcea.org. The e-mail must include the registrant’s name, a list of items to be changed, and the payment method. Changes are made on a first-come, first-served basis. A confirmation e-mail will be sent to the registrant once changes are made.

TCEA Cancellation Policy

TCEA reserves the right to cancel a session if attendee registration is low. If such a cancellation occurs, attendees will be notified via email two days prior to the session, and will be refunded as follows:

1-If you paid with a credit card, look for adjustments in your statements in the coming weeks.

2-If you paid with a purchase order, you will not be invoiced.

3- If you paid with a check, reimbursements will be sent out in about a month.

Attendee Cancellation/Refund Policy

Acceptable notices for cancellation must be made in writing by sending an email to tceaoffice@tcea.org. Reimbursements will be determined based on the following:

1-Full refunds will be given only if cancellation is made at least 5 business days or more prior to the session.

2-If the attendee cancels within 5 business days of the session, the attendee will not be refunded.

Responsible Party
Regardless of the situation, it is the responsibility of the individual registrant to pay any balance that was not paid for by the employer, including cancellation charges.